The moment your TAPiTAG Smart Pet Tag is scanned, you'll receive an instant email and SMS notification. You'll also receive a Google Maps location showing where your pet's tag was scanned, helping you get to your pet as quickly as possible.

The TAPiTAG Smart Pet Tag does not contain live GPS tracking. Instead, it provides a Google Maps location whenever someone taps or scans the tag. This allows you to see where your pet has been found while avoiding batteries, charging or expensive monthly GPS subscriptions.

Yes. Your pet's digital profile can be updated at any time through your TAPiTAG dashboard. Change your phone number, address, emergency contacts or medical information without replacing your pet tag.

You can personalise your pet's profile with:

• Pet name
  
• Owner contact details
  
• Multiple emergency contacts
  
• Veterinary information
  
• Medical conditions
  
• Allergies
  
• Medications
  
• Home address (optional)
  
• Social media links
  
• Pet photos

Yes. TAPiTAG Smart Pet Tags are compatible with modern iPhone and Android smartphones using NFC and QR technology. If a phone doesn't support NFC, the QR code provides instant access to the same pet profile.

No. TAPiTAG Smart Pet Tags work directly through a smartphone's built-in NFC reader or camera. The finder simply taps the tag or scans the QR code—no app downloads or account creation required.

Yes. TAPiTAG Smart Pet Tags are designed for everyday adventures and are built to withstand rain, puddles, muddy walks and daily wear. They're made to be durable enough for active dogs and cats.

No. There are no monthly subscription fees required to use your TAPiTAG Smart Pet Tag. Once activated, you can manage and update your pet's profile whenever needed.

Yes. You can manage multiple TAPiTAG Smart Pet Tags from a single account, making it easy to organise profiles for all your pets in one place.

Yes. Your dashboard includes a complete scan history showing when your pet's tag was scanned and the location where it happened. This provides valuable information if your pet has wandered or gone missing.

Simply log into your TAPiTAG account and update your details. Your Smart Pet Tag updates instantly, so there's never any need to buy a replacement tag.

No. TAPiTAG Smart Pet Tags cannot be used to track your pet's live location. The only location recorded is when a finder voluntarily taps or scans the tag, and that location is securely shared with you to help reunite you with your pet.

Yes. Your information is stored securely, and you choose exactly what details are displayed on your pet's profile. Sensitive account information is never shared with the person who scans your tag.

Unlike a traditional pet ID tag, TAPiTAG allows you to update your details at any time, receive instant scan notifications, view Google Maps locations, manage multiple emergency contacts and provide far more information than can fit on a standard engraved tag. It's a smarter, more reliable way to help bring your pet home.